Introduction
OpSuccess is committed to protecting your privacy and handling personal information in a transparent, secure, and responsible manner.
This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website, contact us, or engage with our services.
By using this website, you agree to the collection and use of information in accordance with this Privacy Policy.
Who We Are
The controller responsible for the processing of personal data through this website is:
OpSuccess, Inc.
1451 Rimpau Ave #202
Corona, CA 92879
United States
OpSuccess operates internationally through its affiliated company:
InnoTeq B.V.
Halseweg 43A
7025 ET Halle
The Netherlands
Kamer van Koophandel (KvK): 93692250
Throughout this Privacy Policy, OpSuccess, Inc. and InnoTeq B.V. are collectively referred to as “OpSuccess”, “we”, “our”, or “us”.
Customers located in the European Union and the United Kingdom are generally contracted through InnoTeq B.V.
Customers outside the European Union and United Kingdom are generally contracted through OpSuccess, Inc.
Depending on your location and relationship with us, personal data may be processed by one or both entities.
Information We Collect
Information You Provide
When you contact us through our website, we may collect:
Name
Company name
Email address
Message content
We only collect information that you voluntarily provide.
Technical Information
When you visit our website, we may automatically collect certain technical information, including:
IP address
Browser type and version
Device information
Operating system
Website usage data
Referring website information
Cookie-related information
How We Use Your Information
We use personal information to:
Respond to inquiries and requests
Schedule strategy sessions and meetings
Assess potential business opportunities
Manage customer and business relationships
Improve our website and user experience
Monitor website performance and security
Comply with legal and regulatory obligations
Protect our business, systems, and users
We do not sell personal information to third parties.
Legal Basis for Processing
For individuals located in the European Economic Area (EEA) or the United Kingdom, we process personal data based on one or more of the following legal grounds:
Your consent
Performance of a contract
Compliance with legal obligations
Legitimate business interests
Our legitimate interests include operating and improving our business, responding to inquiries, maintaining website security, and developing our services.
Analytics and Tracking Technologies
We use the following services to understand and improve how visitors interact with our website:
Google Analytics
Google Analytics helps us understand website traffic, visitor behavior, and website performance.
Microsoft Clarity
Microsoft Clarity helps us understand how visitors interact with our website through behavioral analytics and usability insights.
LinkedIn Insight Tag
We use the LinkedIn Insight Tag to measure the effectiveness of our marketing activities and better understand visitor engagement originating from LinkedIn.
These services may collect information such as IP addresses, browser information, device information, pages visited, and interactions with our website.
Cookies
We use cookies and similar technologies to operate our website and improve user experience.
Strictly Necessary Cookies
These cookies are essential for the website to function properly and cannot be disabled.
Analytics Cookies
These cookies help us understand how visitors use our website so we can improve performance and usability.
Marketing Cookies
These cookies help us measure the effectiveness of marketing campaigns and better understand visitor engagement.
You can manage your cookie preferences through our cookie settings banner.
Sharing Personal Information
We may share personal information with:
InnoTeq B.V. and OpSuccess, Inc.
Cloud hosting providers
CRM providers
Analytics providers
Marketing technology providers
Professional advisers, including legal and accounting advisers
Government authorities where required by law
We only share information when necessary for legitimate business purposes or legal obligations.
Hosting and Data Processing
Our website is built using Framer, a platform provided by Framer B.V. (The Netherlands).
Information submitted through our contact forms may be stored and processed in our CRM and business systems to respond to inquiries, provide services, and improve customer experience.
We work with trusted technology providers who maintain industry-standard security and data protection practices.
International Data Transfers
Because OpSuccess operates globally, personal information may be transferred to and processed in countries outside your country of residence, including the United States.
Where required by applicable law, we implement appropriate safeguards to protect personal information during international transfers.
Data Retention
We retain contact requests and related communications for up to 24 months after the last meaningful interaction unless:
A longer retention period is required by law;
Retention is necessary to establish, exercise, or defend legal claims; or
An ongoing business relationship exists.
After the applicable retention period, personal information will be securely deleted or anonymized.
Your Rights
Depending on your location and applicable law, you may have the right to:
Access your personal information
Correct inaccurate information
Request deletion of personal information
Restrict processing
Object to processing
Withdraw consent
Request data portability
Lodge a complaint with a supervisory authority
We will respond to privacy requests in accordance with applicable law.
Data Security
We take reasonable technical and organizational measures to protect personal information against unauthorized access, disclosure, alteration, or destruction.
While no system can guarantee absolute security, we continuously work to maintain appropriate safeguards.
Third-Party Websites
Our website may contain links to third-party websites.
We are not responsible for the privacy practices, content, or security of those websites. We encourage you to review their privacy policies before providing personal information.
Children’s Privacy
Our website and services are intended for business users and are not directed at children under the age of 16.
We do not knowingly collect personal information from children.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any updates will be published on this page together with the updated effective date.
We encourage visitors to review this Privacy Policy periodically.
Contact Us
If you have any questions about this Privacy Policy or how we process personal information, please contact us:
OpSuccess
Email: privacy@opsuccess.com
General inquiries: info@opsuccess.com
Website: https://www.opsuccess.com
European Contact
InnoTeq B.V.
Halseweg 43A
7025 ET Halle
The Netherlands
KvK: 93692250
Email: privacy@opsuccess.com
